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Delivery and Shipping Policy

Delivery and Shipping Policy for Pranoflax.com

Delivery Timeframe and Logistic Partners

At Pranoflax.com, we are committed to providing efficient and reliable domestic delivery services to our valued customers. Here is our delivery and shipping policy:

  1. Order Processing Time: We strive to dispatch all domestic orders within 48-72 hours of receiving the order.
  2. Domestic Shipping: We offer shipping services exclusively for domestic orders within India.
  3. Delivery Timeframe: The delivery time for domestic orders may vary depending on the destination within India. Typically, it takes approximately 3 to 12 working days for your order to reach your doorstep.
  4. Shipping Estimates: Please note that the shipping times mentioned on our website are approximate, and while we make every effort to meet these estimates, we cannot guarantee exact delivery dates. To ensure timely receipt of your order, we recommend placing orders well in advance of any specific deadlines.
  5. Tailored Products: In the event that a product needs to be customized to meet your specific requirements, please be aware that production time can vary. Typically, it ranges from 15 to 20 days, depending on the production requirements and order quantity.

Domestic Orders (Within India)

For domestic orders within India, the following conditions apply:

  1. Shipping Charges: Free shipping is not automatically provided unless otherwise stated during a promotional offering on our website. Shipping charges, if applicable, will be clearly mentioned on the site or communicated to you at the time of order placement.
  2. Delivery Hours: Deliveries within India are made during business hours, which are from 9:00 AM to 5:00 PM (IST) on business days, i.e., Monday to Friday. We do not deliver on weekends.
  3. Holiday Shipping: While we appreciate your support during holidays, please note that we cannot guarantee shipping or deliveries on public holidays. However, we make every effort to process and ship orders promptly.
  4. Express Shipping: At present, we do not offer express shipping services for domestic orders.
  5. Planning Your Orders: We kindly request our customers to plan their shopping and delivery needs in advance to avoid any potential delays in receiving their orders.

At Pranoflax.com, we prioritize customer satisfaction and are dedicated to ensuring a smooth and efficient domestic shipping experience. If you have any further questions or concerns regarding our delivery and shipping policy, please don’t hesitate to contact our customer support team.